Feature Requests

When a student belongs to 2 communities, they have to set up a profile in each one. That doesn't make sense. One profile, all communities. Thank you.

When promoting a Live session to an international audience, the registration box currently shows only the event time set by the course creator. This causes unnecessary confusion for customers in different time zones. If they do not immediately see the event time in their own local time, some hesitate to register or assume the session is not relevant to them. I would like Zenler to improve the Live registration box in three ways: Automatically display the Live event time in the visitor’s local timezone. Ideally, Zenler would detect the visitor’s timezone and show the corresponding local date and time. Allow creators to edit the text currently shown as “Select date and time”. When there is only one Live session available, there is nothing for the customer to select, so this wording is confusing and unnecessary. I would like to be able to replace it with custom text such as “Your local event time” or “Live session time”. Allow additional explanatory text inside or directly beside the dynamic date/time box. For example: “The time below is equalivalent to 8pm ET.” For creators selling internationally, this would remove friction at a critical point in the registration process and make Live event landing pages much clearer. The key requirement is that customers should be able to understand immediately when the Live event takes place in their own timezone , without having to calculate the conversion themselves. Even if stated in the email or landing page. They get totally confused when they enter the signup page and see a time irrelevant to them.

We have three webinars a month that a few of our experienced practitioners can then choose to host. So being an Instructor who could start a webinar would make things much easier for us on the Admin side, rather than having to teach everyone, including new people as they come along, how to set up a webinar just so they can start one at a later date. Please could this enhancement be considered?

Please make all system-generated text on 1-1 Booking pages translatable through the Language settings. I run a Swedish-language site, but several texts on the 1-1 Booking pages are hard-coded in English and cannot currently be translated. One example is the confirmation page displayed after a student has successfully booked a session. The default heading is: “You have successfully booked your spot” Interestingly, this text can be edited directly in the Page Builder. I can change it to Swedish, save the page, and the Swedish text remains visible in the builder. However, the actual confirmation page still displays the original English text. Zenler Support has confirmed that there currently is no option to translate these specific strings and recommended submitting a feature request. This is not only about one heading. There are other system-generated texts in the 1-1 Booking flow that also remain in English, for example “Live Class Join URL” and “Go”. For those of us running sites in languages other than English, this creates an inconsistent and unprofessional user experience: a student can go through an entirely Swedish purchase and booking process and suddenly encounter English system text on the final confirmation page. Please make all user-facing text in the 1-1 Booking flow available in Site → Language, including confirmation pages and other system-generated booking texts. If a text can be edited in the Page Builder, the live page should of course also use that edited text. This should apply to any language a site owner wants/needs to use.

At the moment, there is an inconsistency in what an Instructor is allowed to do. An Instructor can be given access to functions that may have a direct commercial impact on the business, including course and pricing-related settings. However, the same Instructor cannot manually register a student for a specific scheduled 1-1 Booking – even when the Instructor is the host of that booking and the student is enrolled in a course assigned to them. From a business and workflow perspective, this feels somewhat counterintuitive. Registering or managing a participant in an Instructor's own 1-1 Booking would normally be a less sensitive permission than making changes that can affect what customers are charged. Rather than simply extending the Instructor role across the board, I think a more flexible solution would be to give the Site Admin granular control over Instructor permissions. For example, the Site Admin could enable or disable permissions for individual Instructors to: manage their own 1-1 Bookings and manually register participants; access relevant Live information for students assigned to them; create or edit courses; create or edit Pricing Plans; manage course Automations; access other administrative functions relevant to their work. This would allow each site owner to decide the appropriate level of responsibility for each Instructor, without having to promote someone to full Admin simply because they need access to one additional function. In my own case, I work with an Instructor whom I trust completely and who should be able to manage her own 1-1 participants. Making her an Admin would solve the immediate problem, but it would also give her access to many functions she does not actually need. I therefore think that Site Admin-controlled Instructor permissions would provide a more logical and flexible solution, both for 1-1 Bookings and more generally. Would you consider adding more granular Instructor permissions to Zenler? Best regards Anders Hytter

When a member chooses to cancel their course membership, it would be beneficial to include a brief, one or two costumizable survey asking them to share their primary reason for leaving. This would provide valuable feedback and insight into members’ experiences, helping us identify areas for improvement, while also encouraging members to pause and reflect before completing their cancellation. Even a simple question such as, “What is the main reason you’re cancelling your membership?” with a few optional responses and an “Other” field could provide meaningful data without adding friction to the cancellation process.

I need to stop the reviews from showing the persons full name. People aren’t comfortable with that and would prefer it be their first name and just the first letter of their last name instead of their whole first and last name on their reviews and are worried about security / privacy issues having their whole name on there. Please have this issue addressed ASAP

As an admin, I woul really like to get a notification when a student completed a survey or quiz.

On the Waiting Page for a 1-1 Booking, the countdown displays the labels Days, Hours, Minutes and Seconds. At present, only Minutes can be translated through Language → Custom Text → General. There are no corresponding fields for Days, Hours or Seconds. Entries containing these words in other sections apply to other parts of the site and do not affect this countdown. This results in a mixed-language countdown. On my Swedish site, it currently displays: DAYS – HOURS – MINUTER – SECONDS It is both strange and disappointing that three of the four labels in the same component are permanently fixed in English. For a platform used by customers in many countries, basic localisation should not be treated as an optional future improvement. When a site language has been selected and users are encouraged to translate their site through Custom Text, all user-facing text should be translatable. Leaving individual words locked in English shows a lack of consideration—and, frankly, a lack of respect—for customers and course participants who use languages other than English. Please add separate translation fields for all four countdown labels, preferably together in the same section under Language → Custom Text. The entire 1-1 Booking experience should be possible to present consistently in the language selected for the site.

Current Page Editor is badly in need of updation. Revamp as New Site builder complete with site themes, better page builder, stunning themes & editor and page speeds. Note: We do not give ETA's for new features so please don't ask.