Simple Password Reset Procedure:
Malcolm
By far the biggest frustration with my many students is when they try to reset a password. They simply cannot understand the concept of "copy and paste this link into browser"
Every other site uses a simple "enter your email and request a reset"
Then they can click a reset link from their inbox. Very quick and effective.
Please consider revamping this procedure.
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Iréne Ödmark-Hall
Yes, pleeeze! And also make the discreet little link Forgot your password? bigger and bolder, now people hardly see it. Haven’t been able to change that myself.