I have reached out to technical support several times for help in turning off the transcribing feature. Their response is that this cannot be done. This is a concern as I am an intrinsic health and trauma recovery coach and am committed to maintaining confidentiality. Maybe there is a misunderstanding, this is new and I will need to leave NZ Zoom if this cannot be resolved. I have been hosting zoom meetings on NZ for a year, this has only been happening for the past few months, sporadically.