Community Admin Posting Restriction Modification
Latinx Therapy:
I was attempting to post in one of my 2 main communities & saw that I could not due to a setting restriction of one admin post per 48 hrs. I was wondering if Zenler would consider modifying this in the future to have a restriction of one admin post per community. Each of my communities have different audiences so it limits me from engaging with my communities on the days I am available to post.
For ex) I posted yesterday and I will have to wait until Wednesday to reach my other community.
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Gina
(1/2) Do you mean for sending out the post notification as an email, Latinx Therapy: ? Because I just discovered how frustrating this email notification restriction is for my own business.
My case: I run a small coaching group, so it's not like anyone is bombarded with notifications anyway. The way we work isn't focused on engagement for its own sake or to take up any unnecessary time. These are paying members. We use the Community to get stuff done. And we rely on email notifications for staying up to date in the Community.
Example: I sent out a notification yesterday afternoon for a follow-up/accountability post from a coaching call as I would normally do (and my students expect). Late today I needed to let these small-group members know about a temporary change in my schedule for reviews on their work. I can post it, but I'm not allowed to send out the notification as an email to all members. That's absolutely not unreasonable to expect to be able to do—and my students ask me on our calls why they aren't getting email notifications they would expect to be able to get. They want them! It's how they know what's going on. And unless the email filtering issue has been fixed, this is currently the most efficient way to reach my intended clients at once that I have found.
Gina
(2/2)
In the release announcement video on the updated Community feature, it was basically stated that the restriction is in place to keep us from bombarding our students/clients with too many email notifications.... allegedly because they can't trust us all to be educated on this kind of etiquette. (If this isn't the reason, or if I have understood incorrectly, then please provide the correct one.)
But seriously. Please. For the love of all that is professional, don't infantalize us. I know you at Zenler all want to see us doing great and good things on your platform and are trying to make sure we can. So let me. I need to be in control of my own business decisions. Just as you value shaping the platform around user desires to stand out from other all-in-one platforms, you need to understand that I know best what my clients expect for our use cases. This universal restriction isn't appropriate for all Zenler users. It's especially ill-conceived when it applies across all our communities at once. Not all students are in both of mine, like in the case Latinx Therapy: described. That's not only an inconvenience. It effectively prevents us from efficiently conducting our businesses for not insignificant periods of time.
I urge you to reconsider your decision on our ability to send out Community email notifications and not to base this restriction on the
possibility
of some course creators/online business owners having poor etiquette. And I share this all with full honesty because I know you are so receptive to our feedback and am grateful for the opportunity to make a difference.